• All rates are in US$.
• 13% Occupancy Tax added to all rates.
• 10% Service Fee is added to all rates.
• A Departure Cleaning Fee is added to all rates. 
• A refundable damage deposit of $500 is required for all stays. 
• The refundable damage deposit will be charged 30 days prior to arrival and refunded 7 days after departure pending inspection for damages.
• Visa, MasterCard, Discover, and Bank Wire are accepted for payments. 

Minimum Stay Rules

• 5 nights minimum and full occupancy required over Thanksgiving week.
• 7 nights minimum and full occupancy required over Christmas and New Year's week.
• Christmas & New Year's are split into two rental periods. Please inquire with your travel dates for approval before booking.
• Short stays may be available but subject to a higher cleaning fee. Please inquire to book.
• Must be 25 years or older to book and must occupy the property during the entire stay.

Community Policies

• Pools of the Kai observe a 10:00 pm outdoor noise curfew.
• We ask all guests to be mindful of their neighbors and keep noise to a minimum. 
• Check-in is 3:00 pm. 
• Check-out is at 10:00 am.
• All condos are non-smoking. Smoking will result in an automatic $500 cleaning fee.
• No pets are permitted on the property.
• No parties, weddings, or events without prior written consent from the homeowner.

Outside of 60 Days from Arrival

• Notice of cancellation must be submitted in writing via email.
• Should the guest cancel outside of 60 days from arrival, half of the first deposit will be refunded less a 3.50% processing fee.
• Should we be able to replace any of the canceled dates a prorated refund will be applied less any re-booking costs incurred.
• Should the owner not be able to replace the reservation, the balance of the initial deposit is forfeited.

Within 60 Days from Arrival

• Notice of cancellation must be submitted in writing via email.
• Should the guest cancel within 60 days from arrival, all occupancy taxes, cleaning fees, and refundable damage deposits will be fully refunded to the card on file.
• Should we be able to replace any of the canceled dates the guest will receive a pro-rata refund of monies paid less a 3.50% admin fee and rebooking charges incurred.
• Should GCVC not be able to replace the reservation, the rent and service fee will be forfeited.
• However, the guest will receive a credit of 50% of rent to be used towards a future stay at the same property within 13 months of the original arrival date.

We strongly recommend purchasing Rental Guardian Trip Insurance to reduce the risk of cancellation, weather delay, airline interruption, or medical reasons for non-travel.