This is an ONLINE RESERVATION REQUEST and is not a CONFIRMED BOOKING until a signed rental agreement and initial deposit is received. This request simply BLOCKS THE CALENDAR for the property.
After we receive your request, we confirm availability with the owner and block the calendar for 48 hours, which gives you enough time to review the contract, confirm your dates and process your initial deposit. YOUR CREDIT CARD IS NOT CHARGED FOR THE 50% INITIAL DEPOSIT UNTIL YOU SIGN THE RENTAL AGREEMENT OR INSTRUCT US TO PROCESS IT.
You will be contacted within 12 hours via e-mail by one of our reservationists to answer any questions. Please make sure your contact details are accurate. If we cannot contact you to confirm the reservation within 48 hours, the calendar automatically deletes the reservation.
Check-In Time: 3:00 PM Check-Out Time: 10:00 AM
All of our properties have an on-island Property Manager and are licensed and inspected by the Cayman Islands Department of Tourism.
Cancellation Policies:
Once “booked” (paid 50% of rent), should guest cancel (by email) prior to paying the full rental amount (or prior to 60 days from occupancy), 25% of the rent will be returned by US$ draft or credit card as soon as possible. Should GCV be able to replace the reservation (or any portion), the prorated balance of the initial deposit will be returned less any re-booking costs and/or credit card fees incurred. Should GCV not be able to replace the reservation, the remaining 25% of rent is forfeited.
Once full payment has been made (or the 60-day mark has passed and the guest has not paid the balance), should guest cancel prior to arrival, every effort will be made to replace the reservation. Occupancy taxes and refundable damage deposits will be refunded in full immediately. Should the reservation be replaced (or any portion), the guest will receive a prorated balance of RENT paid less rebooking charges/credit card fees incurred.
Should GCV not be able to replace the reservation, rent & service fee will be forfeited, however, guest will receive a credit for 50% of rent to be used as credit for a subsequent stay at the same property to be taken within 13 months of the date of cancellation. We strongly advise the purchase of CSA trip interruption insurance to indemnify the risk of cancellation, weather delays, airline interruption, medical reason for non-travel, etc. If a canceling guest successfully claims CSA for trip insurance, the above credit is extinguished (as guest has been made whole.) To be clear: once the 60-day mark has been reached, the only funds returned will be any taxes & damage deposits paid unless the reservation is replaced in part or in full.
